As a Sales Support Engineer, your major responsibility is to provide technical expertise and help to the sales team and clients throughout the sales process. You will be responsible for understanding client needs, offering technical solutions, and facilitating a smooth transition from pre-sales to post-sales support.

Key Responsibilities:

• Define optimal solutions, approach and costing to suite customer’s needs. Also support Service, Spare Parts and Components team as required in growing aftermarket Service business.
• Responsible for the sale of refrigeration solutions in the food and chemical industry.
• Responsible in prospecting, maintains relationships with existing customers and assess requests on technical and commercial feasibility.
• It concerns challenging sales projects where your customers advise on specific solutions for refrigeration issues.
• Along with the sales support team, you will be responsible for the preparation of an appropriate quotation.
• Follow up quotation, close the contracts and ensures timely, clear internal communication and transfer to project management.
• Afterwards stay involved in the progress of the project.
• In addition to the direct sales task, update your market plans and remain up to date with developments of the product range of GEA.
• You will participate in relevant trade fairs and organizes meetings for potential customers.
• Reports both formal and informal to Marketing and Sales Manager as well as to Country General Manager regarding daily business in the assigned region.
• Consults customers, suppliers and subcontractors.
• Consults service engineers, project managers and project sales engineers.